Named open model checkpoints and third party vendors behind Cisco AI features

See also

Sources

1. 1
   The AI Receptionist note names Eleven Labs and Deepgram alongside Azure OpenAI among the components it is built on.

   Cisco Webex Calling AI Receptionist - AI Transparency Note · Model Architecture · Checked 2026-09-05
2. 2
   The named third parties behind the 2 Webex collaboration products whose privacy data sheets the corpus holds appear in those sheets rather than in the product documentation: the Webex Calling sheet names Amazon Web Services as its hosting sub-processor and the Webex Contact Center Enterprise sheet names Google as an optional transcription sub-processor, and neither company is named in any help.webex.com article the corpus holds for those 2 products.field report

   Webex Calling Privacy Data Sheet · Section 10 of the Webex Calling sheet and the Sub-processors section of the Contact Center Enterprise sheet, checked against every help.webex.com source the corpus holds for both products · Checked 2026-09-16
3. 3
   The Webex Contact Center Enterprise Privacy Data Sheet marks its Google sub-processor entry Optional, which distinguishes a third party engaged only when a customer enables a feature from one engaged by the service itself.

   Cisco Webex Contact Center Enterprise Privacy Data Sheet · Sub-processors table, the Optional marking on the Google row · Checked 2026-09-16
4. 4
   The Cisco Webex Contact Center Enterprise Privacy Data Sheet names Google as an optional sub-processor receiving Customer Content, describes the service type as Google Contact Center AI providing transcription in the region where the customer is provisioned, and states that a Google Contact Center AI customer creating a project in the Google Cloud Platform portal may select where certain customer data will be stored.

   Cisco Webex Contact Center Enterprise Privacy Data Sheet · Sub-processors table · Checked 2026-09-16
5. 5
   The Webex Calling Privacy Data Sheet states that a current list of third-party service providers with access to personal data can be provided upon request, so the sub-processor table it publishes is not represented as the complete list.field report

   Webex Calling Privacy Data Sheet · Section 10 Sub-processors, closing sentence of the paragraph · Checked 2026-09-16
6. 6
   The Webex Calling Privacy Data Sheet names Amazon Web Services as a sub-processor receiving Host and Usage Information and User-Generated Content as a data centre and hosting provider, with data centre locations in the United States Germany the Netherlands the United Kingdom Brazil Australia Japan and Singapore.

   Webex Calling Privacy Data Sheet · Section 10 Sub-processors table · Checked 2026-09-16

Documents

Cite this page

WarmTransfer. (2026, September 16). Named open model checkpoints and third party vendors behind Cisco AI features. WarmTransfer. https://warmtransfer.net/knowledge/cisco-ai-model-supply-chain

@misc{warmtransfer-cisco-ai-model-supply-chain,
  title  = {Named open model checkpoints and third party vendors behind Cisco AI features},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/cisco-ai-model-supply-chain},
  note   = {Verified 2026-09-16}
}