The Cisco Webex Contact Center Enterprise Privacy Data Sheet names Google as an optional sub-processor receiving Customer Content, describes the service type as Google Contact Center AI providing transcription in the region where the customer is provisioned, and states that a Google Contact Center AI customer creating a project in the Google Cloud Platform portal may select where certain customer data will be stored.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- privacy
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Cisco Webex Contact Center Enterprise Privacy Data Sheet — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Sub-processors table
Cite this note
APA
WarmTransfer. (2026, September 16). Cisco privacy data sheets as the destination for retention questions: source note pds-contact-center-names-google-as-optional. WarmTransfer. https://warmtransfer.net/knowledge/claims/pds-contact-center-names-google-as-optional
BibTeX
@misc{warmtransfer-claim-pds-contact-center-names-google-as-optional,
title = {Cisco privacy data sheets as the destination for retention questions: source note pds-contact-center-names-google-as-optional},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pds-contact-center-names-google-as-optional},
note = {Source note pds-contact-center-names-google-as-optional, checked 2026-09-16}
}