Setting up nomadic emergency services

Publisher

Zoom Communications

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062169

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Zoom website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• For Zoom Phone users and phones outside the US and Canada, Zoom reports the originating caller ID to emergency services rather than a dynamic location. in context
• Nomadic emergency services accept up to 1000 BSSID entries, with wildcard characters allowed. in context
• The Zoom mobile app does not use nomadic emergency services; it places emergency calls through the phone's native carrier. in context
• Nomadic emergency services resolve location in priority order: network switch MAC and port, BSSID, private/public IP subnet, public IP, personal location IP match, GPS (US/Canada only), then default address or Unknown. in context
• With 'Allow personal location' enabled, the Zoom Workplace app prompts users in an undefined location and tells them a default address is in use. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Setting up nomadic emergency services. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-support-kb0062169-nomadic-emergency

BibTeX

@misc{warmtransfer-zoom-support-kb0062169-nomadic-emergency,
  title  = {Setting up nomadic emergency services},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-support-kb0062169-nomadic-emergency},
  note   = {Zoom Communications, accessed 2026-09-24}
}