Setting up Phone provider exchange

Publisher

Zoom Communications

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059430

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Zoom Phone Provider Exchange brings a customer's own carrier into Zoom Phone through cloud peering, with no on-premises hardware, and is set up from Number Management > Provider Exchange in the Zoom web portal. in context
• Numbers provisioned by Provider Exchange carriers appear in the Zoom web portal under Number Management then Phone Numbers on the Cloud Peering tab. in context
• An admin connects a Provider Exchange carrier from Number Management then Provider Exchange by clicking Connect and entering the account name exactly as shown in the account profile. in context
• A Provider Exchange connection can be disconnected by the admin only while no phone numbers from that provider have been provisioned. in context
• Numbers provisioned through a Provider Exchange carrier appear under Number Management > Phone Numbers on the Cloud Peering tab, where they can be assigned to users. in context
• An account owner or admin connects a Provider Exchange carrier from Number Management > Provider Exchange by clicking Connect and signing an authorization with the Zoom account name, or via the provider's marketplace listing and portal. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Setting up Phone provider exchange. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-kb0059430-provider-exchange-setup

BibTeX

@misc{warmtransfer-zoom-kb0059430-provider-exchange-setup,
  title  = {Setting up Phone provider exchange},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-kb0059430-provider-exchange-setup},
  note   = {Zoom Communications, accessed 2026-09-24}
}