Introducing the Webex Contact Center APIs and Developer Portal

Publisher

Cisco Systems (Webex for Developers blog)

URL

https://developer.webex.com/blog/introducing-the-webex-contact-center-apis-and-developer-portal

Published

2023-04-25

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Copyright Cisco Systems; blog content made available for public reading; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex Contact Center exposes a GraphQL-powered /search REST API that provides access to historical and real-time raw data feeds and supports all the fields Analyzer reporting uses to store contact center data. in context
• Because the /search API exposes the same fields Analyzer stores and is bounded by the same 13-month horizon, continuous extraction through /search is the documented way to build a Webex Contact Center archive that outlives Analyzer's reporting window. inferred in context

Cite this source record

APA

WarmTransfer. (2023, April 25). Introducing the Webex Contact Center APIs and Developer Portal. WarmTransfer. https://warmtransfer.net/knowledge/sources/webex-dev-blog-intro-cc-apis

BibTeX

@misc{warmtransfer-webex-dev-blog-intro-cc-apis,
  title  = {Introducing the Webex Contact Center APIs and Developer Portal},
  author = {{WarmTransfer}},
  year   = {2023},
  url    = {https://warmtransfer.net/knowledge/sources/webex-dev-blog-intro-cc-apis},
  note   = {Cisco Systems (Webex for Developers blog), accessed 2026-09-22}
}