Webex Contact Center exposes a GraphQL-powered /search REST API that provides access to historical and real-time raw data feeds and supports all the fields Analyzer reporting uses to store contact center data.
Checked 2026-09-22
a GraphQL (Graph Query Language) powered REST API that provides access to both historical and real-time raw data feeds
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Search API
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as published 2023-04-25
- Checked
- 2026-09-22
Sources
- Introducing the Webex Contact Center APIs and Developer Portal — Cisco Systems (Webex for Developers blog) · tier 2 current vendor documentation · Search API section
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-search-api-graphql. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-search-api-graphql
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-search-api-graphql,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-search-api-graphql},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-search-api-graphql},
note = {Source note uccx-reporting-to-analyzer-search-api-graphql, checked 2026-09-22}
}