Connect to Azure Communication Services

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/dynamics365/customer-service/administer/voice-channel-acs-resource

Published

2026-05-08

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Proprietary; Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Microsoft advises mapping one application instance to exactly one Azure Communication Services resource and not reusing a resource across instances. in context
• After an Azure Communication Services resource is connected in a Power Platform environment, phone numbers purchased through that resource and linked to the environment cannot be transferred or migrated to another environment. in context

Cite this source record

APA

WarmTransfer. (2026, May 8). Connect to Azure Communication Services. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-d365-voice-acs-resource

BibTeX

@misc{warmtransfer-ms-learn-d365-voice-acs-resource,
  title  = {Connect to Azure Communication Services},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-d365-voice-acs-resource},
  note   = {Microsoft, accessed 2026-09-30}
}