After an Azure Communication Services resource is connected in a Power Platform environment, phone numbers purchased through that resource and linked to the environment cannot be transferred or migrated to another environment.

Checked 2026-09-30

Vendor
Microsoft
Product
Dynamics 365 Contact Center
Subsystem
acs-telephony
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30; ACS telephony supported through 2028-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-numbers-env-bound. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-numbers-env-bound

BibTeX

@misc{warmtransfer-claim-dynamics-365-contact-center-numbers-env-bound,
  title  = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-numbers-env-bound},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-numbers-env-bound},
  note   = {Source note dynamics-365-contact-center-numbers-env-bound, checked 2026-09-30}
}

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