Source note · Microsoft Dynamics 365 Contact Center
Microsoft advises mapping one application instance to exactly one Azure Communication Services resource and not reusing a resource across instances.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Contact Center
- Subsystem
- acs-telephony
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30; ACS telephony supported through 2028-09-30
- Checked
- 2026-09-30
Sources
- Connect to Azure Communication Services — Microsoft · tier 2 current vendor documentation · Important callout, first bullet
Cite this note
APA
WarmTransfer. (2026, September 30). Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-acs-one-resource. WarmTransfer. https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-acs-one-resource
BibTeX
@misc{warmtransfer-claim-dynamics-365-contact-center-acs-one-resource,
title = {Microsoft Dynamics 365 Contact Center: source note dynamics-365-contact-center-acs-one-resource},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dynamics-365-contact-center-acs-one-resource},
note = {Source note dynamics-365-contact-center-acs-one-resource, checked 2026-09-30}
}