Manage Microsoft Copilot in Teams calls

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/copilot-teams-calling-transcription

Published

2026-09-30

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Microsoft Learn terms of use (CC BY 4.0 for docs text per MicrosoftDocs repo; verify before reuse); no-redistribution; short excerpts and locators only

Source notes citing this source

• Microsoft's admin page for Copilot in Teams calls states that it applies to 1:1 Teams calls and to PSTN calls. in context
• The default value of the Copilot setting in Teams calling policy is Enabled (On), which lets call participants use Copilot with or without transcription. in context
• Teams calling policies control Copilot in one-to-one and group calls, while Teams meeting policies control Copilot in scheduled meetings and Meet now. in context
• With the calling policy Copilot setting Disabled, Copilot is unavailable during the call, but if transcription was started the transcript is still available after the call. in context
• The calling-policy option for Copilot only during the call applies to Teams calls only, not to Teams meetings or events. in context
• To limit Copilot to during the call only, the admin turns Copilot on and turns transcription off in the Teams calling policy; after the call, transcription and Copilot content generated during it are not retained. in context
• Microsoft's admin page for Copilot in calls states that, in during-only mode, the information exchanged between the user and Copilot during the call is not saved after the call ends. disputed in context
• In during-only mode, once one Copilot-licensed user selects the Copilot button during the call, Copilot runs for all licensed users in that call, relying on speech-to-text data that isn't saved after the call ends. in context
• With EnabledWithTranscript, users can use Copilot only after a licensed user starts transcription during the call; if transcription is not started, users don't see the Copilot option and no transcript exists after the call. in context
• If a 1:1 call becomes a group call by adding a participant, the recording, transcript and related content stay associated with the original 1:1 chat and the added participants cannot access it after the call; Microsoft lists this as a known limitation. in context
• Copilot in Teams calls requires users to have a Microsoft 365 subscription that includes Teams, or a Microsoft 365 (no Teams) subscription with a separate Teams license. in context
• For Copilot in 1:1 Teams calls, intended users need an add-on Microsoft Copilot license. in context
• For Copilot in PSTN calls, users additionally need a Teams Phone license, and Microsoft's page also says they must 'have a calling plan'. in context
• Copilot in Teams calls is not available in end-to-end encrypted calls. in context
• The Copilot setting in Teams calling policy has three Teams admin center values (On, On with saved transcript required, Off) that map to the PowerShell -Copilot values Enabled, EnabledWithTranscript and Disabled. in context
• In during-and-after mode, licensed users can return after the call to the Copilot insights, summaries and recap, and whether they can still reach the transcript or recording depends on the organization's retention settings. in context
• Each call participant who has a Microsoft Copilot license can privately interact with Copilot during a Teams call using natural-language prompts. in context
• Microsoft's documented PowerShell for requiring transcription for Copilot in calls and turning on call transcription is Set-CsTeamsCallingPolicy -Identity <policy> -Copilot EnabledWithTranscript -AllowTranscriptionForCalling $true. in context
• In the Teams admin center, the Copilot setting for calls is under Voice > Calling policies, in an existing or new policy. in context
• For Copilot to be usable after a PSTN or 1:1 peer-to-peer VoIP call, transcription must be turned on in the Teams calling policy; otherwise Copilot is available only during the call, depending on the Copilot setting. in context
• Copilot in Teams calls has two modes: available during and after the call, or available only during the call. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Manage Microsoft Copilot in Teams calls. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-copilot-teams-calling-transcription

BibTeX

@misc{warmtransfer-ms-learn-copilot-teams-calling-transcription,
  title  = {Manage Microsoft Copilot in Teams calls},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-copilot-teams-calling-transcription},
  note   = {Microsoft, accessed 2026-10-02}
}