For Copilot to be usable after a PSTN or 1:1 peer-to-peer VoIP call, transcription must be turned on in the Teams calling policy; otherwise Copilot is available only during the call, depending on the Copilot setting.

Checked 2026-10-02

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
calling policy
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Copilot and intelligent recap for Teams Phone calls: source note teams-phone-copilot-transcription-for-after-call. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-phone-copilot-transcription-for-after-call

BibTeX

@misc{warmtransfer-claim-teams-phone-copilot-transcription-for-after-call,
  title  = {Copilot and intelligent recap for Teams Phone calls: source note teams-phone-copilot-transcription-for-after-call},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-phone-copilot-transcription-for-after-call},
  note   = {Source note teams-phone-copilot-transcription-for-after-call, checked 2026-10-02}
}

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