Assign a site, Edge group, and external SIP trunk

Publisher

Genesys

URL

https://help.genesys.cloud/articles/assign-site-edge-grp-sip-trunk/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• With BYOC Premises, the CUBE dial-peer toward Genesys most likely targets the address of the Edge NIC selected for calls, not a public Genesys load balancer. inferred in context
• To assign an external trunk to an Edge, take the Edge out of service, set its site and Edge group, select the external trunk under Use the following trunks, then put the Edge back in service and save. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Assign a site, Edge group, and external SIP trunk. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-rc-assign-site-edge-group-trunk

BibTeX

@misc{warmtransfer-genesys-rc-assign-site-edge-group-trunk,
  title  = {Assign a site, Edge group, and external SIP trunk},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-rc-assign-site-edge-group-trunk},
  note   = {Genesys, accessed 2026-09-25}
}