Source note · Connecting Unified CM to Genesys Cloud CX
With BYOC Premises, the CUBE dial-peer toward Genesys most likely targets the address of the Edge NIC selected for calls, not a public Genesys load balancer.
inferred · Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- BYOC Premises Edges
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Assign a site, Edge group, and external SIP trunk — Genesys · tier 2 current vendor documentation · step 4 (NIC for calls)
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-inf-premises-cube-target. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-inf-premises-cube-target
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-inf-premises-cube-target,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-inf-premises-cube-target},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-inf-premises-cube-target},
note = {Source note cucm-with-genesys-cloud-inf-premises-cube-target, checked 2026-09-25}
}