For BYOC Premises, an Edge is taken out of service, assigned a site and Edge group, given its trunk under External Trunks > Use the following trunks, put back in service and saved.
Checked 2026-09-30
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- BYOC Premises Edges
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Assign a site, Edge group, and external SIP trunk — Genesys · tier 2 current vendor documentation · Assign a site, Edge group, and external SIP trunk, procedure
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-premises-assign-edge. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-premises-assign-edge
BibTeX
@misc{warmtransfer-claim-genesys-cloud-byoc-setup-premises-assign-edge,
title = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-premises-assign-edge},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-premises-assign-edge},
note = {Source note genesys-cloud-byoc-setup-premises-assign-edge, checked 2026-09-30}
}