47 CFR 4.9 - Outage reporting requirements - threshold criteria

Publisher

Cornell Law School Legal Information Institute (republishing the Code of Federal Regulations)

URL

https://www.law.cornell.edu/cfr/text/47/4.9

Published

2024-01-16

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

US federal regulation text is public domain; LII presentation copyright Cornell; regulation text is public domain; locators and short excerpts used

Source notes citing this source

• Under 47 CFR 4.9(h)(4) and (h)(5), interconnected VoIP providers must notify a potentially affected 911 special facility as soon as possible and no later than 30 minutes after discovering the outage, and must send the first follow-up notification no later than two hours after the initial contact. in context
• Under 47 CFR 4.9(g)(1)(i), an interconnected VoIP service provider must notify the FCC within 240 minutes of discovering an outage of at least 30 minutes that potentially affects a 911 special facility or a 988 special facility, and must also notify the affected facility. in context
• Under 47 CFR 4.9(g)(1)(ii), an interconnected VoIP service provider must notify the FCC within 24 hours of discovering an outage of at least 30 minutes that potentially affects at least 900,000 user minutes of interconnected VoIP service and results in complete loss of service, or that potentially affects special offices and facilities. in context
• Under 47 CFR 4.9(g)(2), an interconnected VoIP service provider must submit a Final Communications Outage Report to the FCC not later than thirty days after discovering the outage. in context
• The 47 CFR 4.9(g) notification duties are addressed to interconnected VoIP service providers; on the text read, they do not by themselves impose outage reporting on an enterprise that merely operates a contact center on such a provider's service. inferred in context

Cite this source record

APA

WarmTransfer. (2024, January 16). 47 CFR 4.9 - Outage reporting requirements - threshold criteria. WarmTransfer. https://warmtransfer.net/knowledge/sources/cornell-lii-47-cfr-4-9

BibTeX

@misc{warmtransfer-cornell-lii-47-cfr-4-9,
  title  = {47 CFR 4.9 - Outage reporting requirements - threshold criteria},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cornell-lii-47-cfr-4-9},
  note   = {Cornell Law School Legal Information Institute (republishing the Code of Federal Regulations), accessed 2026-09-30}
}