Source note · Contact center business continuity
Under 47 CFR 4.9(g)(1)(i), an interconnected VoIP service provider must notify the FCC within 240 minutes of discovering an outage of at least 30 minutes that potentially affects a 911 special facility or a 988 special facility, and must also notify the affected facility.
Checked 2026-09-30
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- FCC Part 4 outage reporting
- Deployment
- n-a
- Region
- us
- Release range
- as amended through 89 FR 2513 (2024-01-16)
- Checked
- 2026-09-30
Sources
- 47 CFR 4.9 - Outage reporting requirements - threshold criteria — Cornell Law School Legal Information Institute (republishing the Code of Federal Regulations) · tier 1 standards and regulators · 47 CFR 4.9(g)(1)(i)
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-fcc-voip-240. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-fcc-voip-240
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-fcc-voip-240,
title = {Contact center business continuity: source note contact-center-business-continuity-fcc-voip-240},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-fcc-voip-240},
note = {Source note contact-center-business-continuity-fcc-voip-240, checked 2026-09-30}
}