Source note · Contact center business continuity
The 47 CFR 4.9(g) notification duties are addressed to interconnected VoIP service providers; on the text read, they do not by themselves impose outage reporting on an enterprise that merely operates a contact center on such a provider's service.
inferred · Checked 2026-09-30
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- FCC Part 4 outage reporting
- Deployment
- n-a
- Region
- us
- Release range
- as amended through 89 FR 2513 (2024-01-16)
- Status
- inferred
- Checked
- 2026-09-30
Sources
- 47 CFR 4.9 - Outage reporting requirements - threshold criteria — Cornell Law School Legal Information Institute (republishing the Code of Federal Regulations) · tier 1 standards and regulators · 47 CFR 4.9(g), opening words 'All interconnected VoIP service providers shall'
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-inf-part4-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-inf-part4-scope
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-inf-part4-scope,
title = {Contact center business continuity: source note contact-center-business-continuity-inf-part4-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-inf-part4-scope},
note = {Source note contact-center-business-continuity-inf-part4-scope, checked 2026-09-30}
}