Configure 9800 Series and 8875 Phones on Control Hub

Publisher

Cisco Webex

URL

https://help.webex.com/en-us/article/n72q8yeb/Configure-9800-Series-and-8875-Phones-on-Control-Hub

Published

2026-08-06

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The 9800 Series and 8875 configuration article lists configuration templates, alongside organization, location, multi-device and individual settings, as a way to configure these phones on Webex Calling. disputed in context
• Control Hub device settings for 9800 and 8875 phones include a Multicast Paging Group section (under Phone) that supports up to 10 multicast paging groups per phone. in context
• The 9800 and 8875 multicast paging script can specify G711a, G711u, G722 or G729. in context
• Multicast paging configured in phone device settings is likely a separate mechanism from the Control Hub paging group feature: it is set per phone with a multicast address and port, while a paging group is a cloud feature with a number and a target list. inferred in context
• Multicast paging device settings can be set at organization, location or device level, and the lower level takes precedence. in context
• In multicast paging, phones in the same group share a multicast number that complies with the line's dial plan, and a listen setting of yes makes a phone receive pages for that group. in context
• Each multicast paging group on a 9800 or 8875 needs its own port, which must be an even number from 1000 to 65534, plus a multicast address from the paging server. in context
• Multicast paging priority on 9800 and 8875 phones runs from 0 to 3: 0 holds the active call, 1 mixes page and call audio, 2 plays an alert tone and needs the call ended or held, and 3 ignores the page during a call. in context

Cite this source record

APA

WarmTransfer. (2026, August 6). Configure 9800 Series and 8875 Phones on Control Hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n72q8yeb-configure-9800-8875

BibTeX

@misc{warmtransfer-cisco-help-n72q8yeb-configure-9800-8875,
  title  = {Configure 9800 Series and 8875 Phones on Control Hub},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n72q8yeb-configure-9800-8875},
  note   = {Cisco Webex, accessed 2026-09-25}
}