Use Webex App in Webex Contact Center Desktop

Publisher

Cisco

URL

https://help.webex.com/en-us/article/n444dol/Use-Webex-App-in-Webex-Contact-Center-Desktop

Published

2026-08-07

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• When Webex App is embedded in Agent Desktop, agents still need the external, non-embedded Webex App to make and receive external calls; the tenant Microsoft integration must be disabled to use the embedded Webex App. in context

Cite this source record

APA

WarmTransfer. (2026, August 7). Use Webex App in Webex Contact Center Desktop. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n444dol-wxcc-webex-app-in-desktop

BibTeX

@misc{warmtransfer-cisco-help-n444dol-wxcc-webex-app-in-desktop,
  title  = {Use Webex App in Webex Contact Center Desktop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n444dol-wxcc-webex-app-in-desktop},
  note   = {Cisco, accessed 2026-09-30}
}