Do not disturb sync between Webex App and desk phone

Publisher

Cisco Systems

URL

https://help.webex.com/en-us/article/d307vb/Do-Not-Disturb-Sync-(DND)-between-Webex-App-and-desk-phone

Published

2024-10-11

Updated

unknown

Accessed

2026-09-21

HTTP status

200

License

Cisco help content, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• With Webex Calling DND active and voicemail not configured, the caller hears a busy signal. in context
• For Webex Calling users, DND turned on in the Webex App syncs automatically to the registered desk phone, and DND set on the desk phone syncs to the app. in context
• When DND is set on a Webex Calling registered client, the user gets no notification of an incoming call. in context
• An administrator can turn DND synchronisation off for the whole organisation in Control Hub, and the page warns that iOS devices then still ring for calls while DND is active. in context
• For Webex Calling users, DND set in Webex App is automatically synchronised to the desk phone, and DND set on the desk phone is synchronised to Webex App, where it turns off both call and message notifications. in context
• For Webex Calling users, Do Not Disturb state synchronises in both directions between the Webex App and the desk phone: enabling it on the app sets it on the phone, and enabling it on the phone sets it in the app. in context

Cite this source record

APA

WarmTransfer. (2024, October 11). Do not disturb sync between Webex App and desk phone. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-d307vb-dnd-sync-app-desk-phone

BibTeX

@misc{warmtransfer-cisco-help-d307vb-dnd-sync-app-desk-phone,
  title  = {Do not disturb sync between Webex App and desk phone},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-d307vb-dnd-sync-app-desk-phone},
  note   = {Cisco Systems, accessed 2026-09-21}
}