Source note · Troubleshooting calling in the Webex App
Admins can turn off DND sync organization-wide in Control Hub under Services > Calling > Client Settings with the 'Allow DND to be synchronized' toggle; with sync off, iOS devices ring even when DND is set.
Checked 2026-10-01
On disabling the DND sync toggle, the iOS devices are impacted and the calls ring on the device even when DND is set.
- Vendor
- Cisco
- Product
- Webex Control Hub
- Subsystem
- do not disturb
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Do not disturb sync between Webex App and desk phone — Cisco Systems · tier 2 current vendor documentation · Administrative control section; limitation note
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-dnd-sync-admin-toggle. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-dnd-sync-admin-toggle
BibTeX
@misc{warmtransfer-claim-webex-app-calling-troubleshooting-dnd-sync-admin-toggle,
title = {Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-dnd-sync-admin-toggle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-dnd-sync-admin-toggle},
note = {Source note webex-app-calling-troubleshooting-dnd-sync-admin-toggle, checked 2026-10-01}
}