Get started with your Cisco ATA 191 and 192

Publisher

Cisco (Webex Help Center)

URL

https://help.webex.com/en-us/article/bb93my/Get-started-with-your-Cisco-ATA-191-and-192

Published

2025-11-25

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• ATA 191 devices onboard automatically through EDOS when their MAC address is provisioned in Control Hub, and the automatic onboarding runs after the first factory boot or after each factory reset. in context
• ATA 192 devices onboard automatically through EDOS when their MAC address is provisioned in Control Hub, and the automatic onboarding runs after the first factory boot or after each factory reset. in context
• An ATA 191 is restored to factory defaults by pressing and holding the RESET button on the back panel for about 10 seconds. in context
• An ATA 192 is restored to factory defaults by pressing and holding the RESET button on the back panel for about 10 seconds. in context
• On an ATA 191, pressing **** on the connected analog phone opens the IVR, and 110# makes it speak the ATA's IP address. in context
• On an ATA 192, pressing **** on the connected analog phone opens the IVR, and 110# makes it speak the ATA's IP address. in context
• On an ATA 191, a steady green Power LED means the system booted and is ready, a steady green Phone LED means the port is on-hook, and a Phone LED that flashes fast three times signals a registration failure. in context
• On an ATA 192, a steady green Power LED means the system booted and is ready, a steady green Phone LED means the port is on-hook, and a Phone LED that flashes fast three times signals a registration failure. in context
• ATA 191 devices need to be on a minimum firmware of 11-1-0MPP0414-004 for Webex Calling. in context
• ATA 192 devices need to be on a minimum firmware of 11-1-0MPP0414-004 for Webex Calling. in context
• An ATA 191 is provisioned manually by opening its web configuration utility, going to Voice > Provisioning, entering the regional provisioning server address in the Profile Rule field and submitting; the North America address is https://cisco.sipflash.com/ and the Europe address is https://cisco.broadcloud.eu/. in context
• An ATA 192 is provisioned manually by opening its web configuration utility, going to Voice > Provisioning, entering the regional provisioning server address in the Profile Rule field and submitting; the North America address is https://cisco.sipflash.com/ and the Europe address is https://cisco.broadcloud.eu/. in context
• The documented deployment order for an ATA 191 is: install the ATA, reset it to factory settings, change the configuration utility login, upgrade firmware, then provision it for Webex Calling. in context
• The documented deployment order for an ATA 192 is: enable the WAN port, install the ATA, reset it to factory settings, change the configuration utility login, upgrade firmware, then provision it for Webex Calling. in context
• The ATA 192 has an additional ETHERNET (LAN) port that the ATA 191 does not have; both have one NETWORK (WAN) RJ-45 port. in context
• On an ATA 192, web access from the NETWORK (WAN) side is disabled by default; it is enabled by connecting to the ETHERNET port, browsing to 192.168.15.1 and turning on Remote Management under Administration > Remote Access. in context
• The Cisco ATA 191 provides two RJ-11 FXS ports (PHONE 1 and PHONE 2) for analog devices. in context
• The Cisco ATA 192 provides two RJ-11 FXS ports (PHONE 1 and PHONE 2) for analog devices. in context
• A fax machine must be connected directly to the ATA 191 phone port, without an extension or splitter, and should use overseas mode if available or otherwise a low transmission speed. in context
• A fax machine must be connected directly to the ATA 192 phone port, without an extension or splitter, and should use overseas mode if available or otherwise a low transmission speed. in context

Cite this source record

APA

WarmTransfer. (2025, November 25). Get started with your Cisco ATA 191 and 192. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-bb93my-get-started-ata-191-192

BibTeX

@misc{warmtransfer-cisco-help-bb93my-get-started-ata-191-192,
  title  = {Get started with your Cisco ATA 191 and 192},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-bb93my-get-started-ata-191-192},
  note   = {Cisco (Webex Help Center), accessed 2026-09-30}
}