ai contact center · stub

The Webex App Hub as a marketplace

Verified 2026-10-14 · 55 sources · tier 2–4 · 2 disputed

Also known as Webex App Hub.

Stub. This topic has 55 sources and no published article. The sources below are everything recorded so far.

Disputed: 2 sources below carry conflicting evidence.

So far, no summary has been generated for this topic. The sources below are everything recorded so far.

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  1. 1
    Webex AI Agent Studio does not display MCP tools configured with OAuth 2.0 Authorization Code in its available actions list, although such servers can still be registered as agentic apps.
    MCP in AI Agent Studio · MCP in AI Agent Studio > limitations note on OAuth 2.0 Authorization Code · Checked 2026-10-14
  2. 2
    MCP tool access in Webex AI Agent Studio is managed at the organization level only; group-level access control is not supported for AI Agent Studio MCP actions.
    MCP in AI Agent Studio · MCP in AI Agent Studio > limitations · Checked 2026-10-14
  3. 3
    Cisco's What's New for Agentic Apps help article describes Agentic Apps as a dedicated section in the Webex App Hub for discovering and deploying AI-native apps built on MCP and A2A.
    What's New for Agentic Apps · What's New > Agentic Apps Category · Checked 2026-10-14
  4. 4
    The Agentic Apps page of the Webex App Hub offers the filter chips All, MCP, A2A, Space, Meetings, Calling, Contact Center and Devices.
    Agentic Apps on the Webex App Hub · Agentic Apps page > Filter by category chip row · Checked 2026-10-14
  5. 5
    All agentic apps approved through App Hub review are made public and visible on the Webex App Hub.
    Submit to App Hub and Badging · Submit to App Hub & Badging > View Apps on App Hub · Checked 2026-10-14
  6. 6
    The Cisco Official badge (identifier ciscoOfficial) marks an app developed and maintained by Cisco itself or its OEM partners.
    Submit to App Hub and Badging · Badging > Cisco Official (ciscoOfficial): Developed and certified by Cisco · Checked 2026-10-14
  7. 7
    The Cisco Onboarded badge (identifier ciscoOnboarded) marks an app developed by a third party that has passed Cisco's certification process.
    Submit to App Hub and Badging · Badging > Cisco Onboarded (ciscoOnboarded): Developed by a third-party and certified by Cisco · Checked 2026-10-14
  8. 8
    The Developer Onboarded badge (identifier developerOnboarded) marks an app built by an independent developer that has passed Cisco's review process.
    Submit to App Hub and Badging · Badging > Developer Onboarded (developerOnboarded): Developed by a Developer and reviewed by Cisco · Checked 2026-10-14
  9. 9
    The Federated through Registry badge (identifier federatedThroughRegistry) marks a third-party app imported from an external registry without Cisco manual review.
    Submit to App Hub and Badging · Badging > Federated through Registry (federatedThroughRegistry): Developed by a third-party and imported from an External Registry · Checked 2026-10-14
  10. 10
    An agentic app approved for public listing on the Webex App Hub receives exactly one of five badges, assigned by certification level and origin: Cisco Official, Cisco Onboarded, Partner Onboarded, Developer Onboarded, or Federated through Registry.
    Submit to App Hub and Badging · Submit to App Hub & Badging > Badging · Checked 2026-10-14
  11. 11
    Cisco's admin approval guide treats an App Hub badge as an indication of how much Cisco review an app received rather than a safety guarantee, and leaves the decision to enable the app with the organization administrator.
    Admin Approval Guide for Agentic Apps · Admin approval guide > badges and Identity & Provenance section · Checked 2026-10-14
  12. 12
    The Partner Onboarded badge (identifier partnerOnboarded) marks an app developed by a Cisco partner and reviewed by Cisco.
    Submit to App Hub and Badging · Badging > Partner Onboarded (partnerOnboarded): Developed by a Cisco Partner and reviewed by Cisco · Checked 2026-10-14
  13. 13
    Between the February 2026 blog and the current developer documentation, the combined Developer/partner Onboarded badge appears to have been split into separate Partner Onboarded and Developer Onboarded badges, so a four-badge answer reflects the older taxonomy.inferred
    Submit to App Hub and Badging · Badging (five badges) compared with the AGNTCY blog badge list (four) · Checked 2026-10-14
  14. 14
    The Agentic Apps page of the Webex App Hub shows a Badge Type dropdown beside a sort control set to Most Recent, but the dropdown's options were not present in the fetched page content.
    Agentic Apps on the Webex App Hub · Agentic Apps page > Badge Type control and sort control · Checked 2026-10-14
  15. 15
    In Cisco's AGNTCY integration, the AGNTCY identity service issues an agent badge when an app is registered and verifies the badge when the app is used.
    Webex Leverages AGNTCY Directory and Identity for Agentic Apps · Webex Leverages AGNTCY Directory and Identity for Agentic Apps > identity section · Checked 2026-10-14
  16. 16
    The February 2026 AGNTCY blog post listed four agentic app badge types: Cisco Official, Cisco Onboarded, a combined Developer/partner Onboarded, and Federated through external registry.
    Webex Leverages AGNTCY Directory and Identity for Agentic Apps · Webex Leverages AGNTCY Directory and Identity for Agentic Apps > identity and badges section · Checked 2026-10-14
  17. 17
    A Cisco developer blog post dated 2026-02-27 calls the Webex App Hub the Webex marketplace for discovering and distributing agentic apps; apps are created in the Developer Portal, submitted for App Hub approval, and provisioned by admins through Control Hub.
    Webex Leverages AGNTCY Directory and Identity for Agentic Apps · Webex Leverages AGNTCY Directory and Identity for Agentic Apps > App Hub description · Checked 2026-10-14
  18. 18
    In Control Hub an administrator sets an agentic app's access on its General tab to Blocked for all users, Allowed for all users, or Limited access, where Limited access restricts discovery to assigned groups.
    Provisioning on Control Hub · General > Access · Checked 2026-10-14
  19. 19
    The Control Hub agentic apps page lists all public agentic apps plus private apps that users in the organization have onboarded.
    Provisioning on Control Hub · Accessing your Agentic Apps · Checked 2026-10-14
  20. 20
    The Control Hub location for reviewing and enabling agentic apps is Apps > Agentic Apps.disputed
    Workspaces MCP server in Control Hub · Go to Apps > Agentic Apps · Checked 2026-10-14
  21. 21
    The Control Hub location for browsing agentic apps to review is Management > Apps > Agentic Servers.disputed
    Admin Approval Guide for Agentic Apps · Admin approval guide > review flow > Browse step · Checked 2026-10-14
  22. 22
    Cisco official MCP servers are automatically included in an organization's Control Hub agentic apps list with authentication preconfigured, but an administrator must still enable them before users can access them.
    Workspaces MCP server in Control Hub · Authentication section · Checked 2026-10-14
  23. 23
    Of the ten Cisco Onboarded MCP servers listed on the Webex developer portal, nine use OAuth 2.0 Authorization Code and PagerDuty uses User Token.
    Cisco Onboarded MCP Servers · Cisco Onboarded MCP Servers > server table > Auth Type column · Checked 2026-10-14
  24. 24
    The Webex CPaaS MCP server listing on the Webex App Hub is badged Cisco Official and certified by Cisco, with Cisco Systems, Inc. as developer.
    Webex CPaaS - Webex App Hub · Listing header > badge text and developer field · Checked 2026-10-14
  25. 25
    The Webex CPaaS MCP server listing requires a licensed Webex Connect subscription; the MCP server itself carries no extra charge, but messaging usage follows the Webex Connect edition's entitlements and charges.
    Webex CPaaS - Webex App Hub · Listing > Requirements · Checked 2026-10-14
  26. 26
    The Cisco Official Webex CPaaS listing still shows the standard App Hub third-party disclaimer describing the app as offered by a developer not affiliated with Cisco.
    Webex CPaaS - Webex App Hub · Listing > disclaimer block · Checked 2026-10-14
  27. 27
    The App Hub badging page does not itself state the submission criteria; it directs developers to the separate App Hub submission process page before they fill in the form.
    Submit to App Hub and Badging · Submit to App Hub & Badging > Submit your App for review (link to submission criteria) · Checked 2026-10-14
  28. 28
    Every MCP server on the Webex developer portal's federated-through-external-registry list uses OAuth 2.0 Authorization Code as its auth type.
    Federated through External Registry · Federated through External Registry > server table > Auth Type column · Checked 2026-10-14
  29. 29
    The Webex developer portal page for MCP servers federated through an external registry listed 22 servers on 2026-10-14, including ThousandEyes, Notion, PayPal, Postman, Supabase and Apify.
    Federated through External Registry · Federated through External Registry > server table · Checked 2026-10-14
  30. 30
    By 2026-10-14, federated listings had moved from roadmap to production on the Webex App Hub, since federated servers such as ThousandEyes are listed and badged there; whether the import is automatic and policy-driven as the February roadmap described is not documented.inferred
    ThousandEyes MCP Server - Webex App Hub · Listing header > badge text, compared with the AGNTCY blog roadmap section · Checked 2026-10-14
  31. 31
    Cisco states that it does not own the federated MCP servers, that they are meant to be consumed by Webex AI clients, and that functionality issues go to each server's developer.
    Federated through External Registry · Federated through External Registry > introduction · Checked 2026-10-14
  32. 32
    Because every listed federated MCP server uses OAuth 2.0 Authorization Code and AI Agent Studio hides that auth type from its available actions, Federated through Registry servers listed on the Webex App Hub cannot in practice be selected as AI Agent Studio actions.inferred
    MCP in AI Agent Studio · MCP in AI Agent Studio > limitations note on OAuth 2.0 Authorization Code, combined with the federated server table auth column · Checked 2026-10-14
  33. 33
    Cisco's badging documentation warns customers that apps with the Federated through Registry badge may vary in quality or support.
    Submit to App Hub and Badging · Badging > Federated through Registry · Checked 2026-10-14
  34. 34
    Cisco's admin approval guide rates Federated through Registry apps as lower trust, tells administrators to exercise extra due diligence, and lists a federated badge without additional diligence as a red flag.
    Admin Approval Guide for Agentic Apps · Admin approval guide > Identity & Provenance table · Checked 2026-10-14
  35. 35
    As of 2026-02-27 Cisco described automatic, policy-controlled import of agent records from external registries such as the Anthropic MCP Server registry into the Developer Portal and App Hub as a future capability.
    Webex Leverages AGNTCY Directory and Identity for Agentic Apps · Webex Leverages AGNTCY Directory and Identity for Agentic Apps > What's next / Federation · Checked 2026-10-14
  36. 36
    The Webex App Hub filters by six app types: Agentic Apps, Embedded Apps, Integrations, Bots, Playbooks and Service Apps.
    Webex App Hub · Landing page > App Type filter · Checked 2026-10-14
  37. 37
    Webex App Hub landing page cards carry type labels such as MCP, Bot, Embedded App, Integration and Service App, and the WebexCC Operation card carries a Beta label; trust badges such as Cisco Official were not shown on the cards.
    Webex App Hub · Landing page > Agentic Apps section cards · Checked 2026-10-14
  38. 38
    The Webex App Hub footer carries a third-party app disclaimer stating that Cisco does not control or endorse the listed apps.
    Webex App Hub · Landing page > footer disclaimer · Checked 2026-10-14
  39. 39
    The Webex App Hub filters by five products: Meetings, Messaging, Calling, Contact Center and Devices.
    Webex App Hub · Landing page > Products filter · Checked 2026-10-14
  40. 40
    On 2026-10-14 the Webex App Hub All Categories menu included an entry named Robin Test Category, apparently a test or placeholder label.
    Webex App Hub · Landing page > All Categories menu · Checked 2026-10-14
  41. 41
    On 2026-10-14 the Agentic Apps page of the Webex App Hub returned 32 app cards with a Load More button and printed no total item count.
    Agentic Apps on the Webex App Hub · Agentic Apps page > card grid and Load More button · Checked 2026-10-14
  42. 42
    The Webex App Hub Agentic Apps page and the individual agentic app listings examined print no submission or publication date for any app.
    Agentic Apps on the Webex App Hub · Agentic Apps page > card grid (no date field) · Checked 2026-10-14
  43. 43
    When an agentic app is registered on the Webex developer portal, the Module field currently offers only MCP, with A2A described as coming soon.
    Onboard your MCP server · Onboard your MCP server > app details > Module · Checked 2026-10-14
  44. 44
    Cisco's March 2026 developer newsletter described the MCP Server Developer Onboarding beta as part of a new federated agentic platform providing shared governance of deployed MCP servers.
    Webex for Developers Newsletter - March 2026 · Newsletter item on MCP Server Developer Onboarding beta · Checked 2026-10-14
  45. 45
    The restriction on AI Agent Studio actions is not specific to the federated badge: most Cisco Onboarded servers also use OAuth 2.0 Authorization Code, so they are equally absent from AI Agent Studio's available actions.inferred
    MCP in AI Agent Studio · MCP in AI Agent Studio > limitations note, combined with the Cisco Onboarded server table · Checked 2026-10-14
  46. 46
    Org-private agentic apps are visible only to their own organization and are not listed on the Webex App Hub; only public apps carry App Hub badges.
    Admin Approval Guide for Agentic Apps · Admin approval guide > discovery and badges section · Checked 2026-10-14
  47. 47
    From a registered agentic app's details page, a developer can separately request that the app be made public on the Webex App Hub and request admin approval for org- or user-level use.
    Onboard your MCP server · Onboard your MCP server > after registration (details page options) · Checked 2026-10-14
  48. 48
    Agentic app registration on the Webex developer portal supports five auth types: OAuth2 authorization code, OAuth2 client credentials, API key, user token, and custom header-based auth.
    Onboard your MCP server · Onboard your MCP server > Auth type · Checked 2026-10-14
  49. 49
    Cisco's admin approval guide recommends re-reviewing an approved agentic app once more than six months have passed since its last review.
    Admin Approval Guide for Agentic Apps · Admin approval guide > re-review triggers · Checked 2026-10-14
  50. 50
    After an administrator authorizes an agentic MCP server, a later tool schema change always needs re-authorization to be formally approved, even when Allow signature change keeps the tool accessible in the meantime.
    Provisioning on Control Hub · Capabilities Configuration > signature change · Checked 2026-10-14
  51. 51
    Cisco states that onboarding of some of the external MCP servers it names (examples given include HubSpot, ServiceNow, Zendesk and Slack) is still in progress and that those servers are not yet available in the Webex App Hub.
    What's New for Agentic Apps · What's New > External MCP Servers for Webex Agents · Checked 2026-10-14
  52. 52
    Cisco's developer get-started steps end with Submit for Certification, a request for review to publish an MCP server in the Webex App Hub marketplace.
    What's New for Agentic Apps · Get Started > For Developers > step 5 Submit for Certification · Checked 2026-10-14
  53. 53
    A developer submits an agentic app that is already registered on the Webex developer portal for App Hub listing from the app's details page by completing a form, after which the app is reviewed to decide whether it is made public.
    Submit to App Hub and Badging · Submit to App Hub & Badging > Submit your App for review · Checked 2026-10-14
  54. 54
    The ThousandEyes MCP Server listing on the Webex App Hub is badged as federated through AGNTCY, developed by ThousandEyes and imported from an external registry.
    ThousandEyes MCP Server - Webex App Hub · Listing header > badge text · Checked 2026-10-14
  55. 55
    The ThousandEyes MCP Server listing requires a Webex license plus an active ThousandEyes account with API access, and its Instant Tests consume ThousandEyes test units.
    ThousandEyes MCP Server - Webex App Hub · Listing > Requirements · Checked 2026-10-14

Documents

tier 2 current vendor documentation

Admin Approval Guide for Agentic Apps

Cisco Systems, Inc. (Webex for Developers) · 2026-06-30 · accessed 2026-09-16

tier 2 current vendor documentation

Agentic Apps on the Webex App Hub

Cisco Systems, Inc. (Webex App Hub) · accessed 2026-09-05

tier 2 current vendor documentation

Cisco Onboarded MCP Servers

Cisco Systems, Inc. (Webex for Developers) · 2026-08-12 · accessed 2026-09-16

tier 2 current vendor documentation

Federated through External Registry

Cisco Systems, Inc. (Webex for Developers) · 2026-06-11 · accessed 2026-09-16

tier 2 current vendor documentation

MCP in AI Agent Studio

Cisco Systems, Inc. (Webex for Developers) · 2026-07-15 · accessed 2026-09-16

tier 2 current vendor documentation

Onboard your MCP server

Cisco Systems, Inc. (Webex for Developers) · 2026-06-03 · accessed 2026-09-16

tier 2 current vendor documentation

Provisioning on Control Hub

Cisco Systems, Inc. (Webex for Developers) · 2026-06-04 · accessed 2026-09-16

tier 2 current vendor documentation

Submit to App Hub and Badging

Cisco Systems, Inc. (Webex for Developers) · 2026-05-25 · accessed 2026-09-16

tier 2 current vendor documentation

ThousandEyes MCP Server - Webex App Hub

Cisco Systems · accessed 2026-10-14

tier 2 current vendor documentation

Webex App Hub

Cisco Systems · accessed 2026-10-14

tier 2 current vendor documentation

Webex CPaaS - Webex App Hub

Cisco Systems · accessed 2026-10-14

tier 2 current vendor documentation

Webex for Developers Newsletter - March 2026

Cisco Systems · 2026-03-09 · accessed 2026-10-14

tier 2 current vendor documentation

What's New for Agentic Apps

Cisco Systems, Inc. (Webex Help Center) · 2026-09-04 · accessed 2026-09-05

tier 2 current vendor documentation

Workspaces MCP server in Control Hub

Cisco Systems · 2026-08-31 · accessed 2026-10-14

tier 4 archived vendor documentation

Webex Leverages AGNTCY Directory and Identity for Agentic Apps

Cisco Systems, Inc. (Webex for Developers) · 2026-02-27 · accessed 2026-09-05

Cite this page

APA

WarmTransfer. (2026, October 14). The Webex App Hub as a marketplace. WarmTransfer. https://warmtransfer.net/knowledge/webex-app-hub-marketplace

BibTeX

@misc{warmtransfer-webex-app-hub-marketplace,
  title  = {The Webex App Hub as a marketplace},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/webex-app-hub-marketplace},
  note   = {Verified 2026-10-14}
}