What's New for Agentic Apps

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/article/nfp4yq0/What's-New-for-Agentic-Apps

Published

2026-09-04

Updated

unknown

Accessed

2026-09-05

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco's agentic apps release page states that onboarding is still in progress and that servers are not yet available in Webex App Hub while its onboarded servers page publishes live server addresses for several of the same named services. disputed in context
• Cisco lists contact centre data among what Webex MCP servers expose to external agents, naming queue states, call transcripts, agent status and routing context alongside meeting context, messaging history and device intelligence. in context
• Cisco lists external MCP servers Webex agents can consume by category, naming customer relationship management, ticketing, knowledge base and business tool products, and states that onboarding for some of them is still in progress and they are not yet available in the Webex App Hub. in context
• The Webex help centre article titled What's New for Agentic Apps carries no dated entries in its body, unlike the developer portal's monthly what's new page. inferred in context
• The phrase routing context in Cisco's list of contact centre data exposed to external agents carries a footnote marker and the article contains no footnote text anywhere. in context
• Cisco states that every tool invocation is scanned by a component named MCP Scanner for threats and policy violations, within an ecosystem layer that also names an agent registry, unified governance and a marketplace. in context

Cite this source record

APA

WarmTransfer. (2026, September 4). What's New for Agentic Apps. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nfp4yq0-whats-new-agentic-apps

BibTeX

@misc{warmtransfer-cisco-help-nfp4yq0-whats-new-agentic-apps,
  title  = {What's New for Agentic Apps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nfp4yq0-whats-new-agentic-apps},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-05}
}