Setting availability status for Zoom Contact Center

Publisher

Zoom

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059484

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• An agent in Ready status is opted in to all queues they are a member of and receives inbound notifications; Not Ready is the default status at sign-in to the Zoom desktop app and opts the agent out of all queues. in context
• An agent sets their status in the Zoom desktop app on the Contact Center tab, from the status drop-down in the bottom-left corner, choosing Ready, Not Ready or End Work Session. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Setting availability status for Zoom Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-support-kb0059484-availability-status

BibTeX

@misc{warmtransfer-zoom-support-kb0059484-availability-status,
  title  = {Setting availability status for Zoom Contact Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-support-kb0059484-availability-status},
  note   = {Zoom, accessed 2026-09-30}
}