Source note · Setting up Zoom Contact Center queues and flows

An agent in Ready status is opted in to all queues they are a member of and receives inbound notifications; Not Ready is the default status at sign-in to the Zoom desktop app and opts the agent out of all queues.

Checked 2026-09-30

Vendor: Zoom
Product: Zoom Contact Center
Subsystem: agent-desktop
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-30
Checked: 2026-09-30

Sources

Setting availability status for Zoom Contact Center — Zoom · tier 2 current vendor documentation · Status options: Ready; Not Ready

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-agent-status-ready. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-agent-status-ready

BibTeX

@misc{warmtransfer-claim-zoom-contact-center-setup-agent-status-ready,
  title  = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-agent-status-ready},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-agent-status-ready},
  note   = {Source note zoom-contact-center-setup-agent-status-ready, checked 2026-09-30}
}

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