Customer Engagement Pack | Zoom

Publisher

Zoom Communications

URL

https://www.zoom.com/en/products/voip-phone/features/customer-engagement-pack/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Zoom marketing content; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Zoom markets the Customer Engagement Pack as including live dashboards of queue activity and employee status plus historical reporting for call queues and auto receptionists. in context
• Zoom lists opt-in and opt-out queue participation and custom call handling rules for VIP contacts among Customer Engagement Pack features. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Customer Engagement Pack | Zoom. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-product-customer-engagement-pack

BibTeX

@misc{warmtransfer-zoom-product-customer-engagement-pack,
  title  = {Customer Engagement Pack | Zoom},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-product-customer-engagement-pack},
  note   = {Zoom Communications, accessed 2026-09-25}
}