Source note · Zoom Phone call queues and auto receptionists
Zoom markets the Customer Engagement Pack as including live dashboards of queue activity and employee status plus historical reporting for call queues and auto receptionists.
Checked 2026-09-25
- Vendor
- Zoom
- Product
- Zoom Phone Customer Engagement Pack
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Customer Engagement Pack | Zoom — Zoom Communications · tier 2 current vendor documentation · Feature list: analytics
Cite this note
APA
WarmTransfer. (2026, September 25). Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-cep-includes. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-cep-includes
BibTeX
@misc{warmtransfer-claim-zoom-phone-call-queues-cep-includes,
title = {Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-cep-includes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-cep-includes},
note = {Source note zoom-phone-call-queues-cep-includes, checked 2026-09-25}
}