Zoom lists opt-in and opt-out queue participation and custom call handling rules for VIP contacts among Customer Engagement Pack features.

Checked 2026-09-25

Vendor
Zoom
Product
Zoom Phone Customer Engagement Pack
Subsystem
licensing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-cep-opt-in-vip. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-cep-opt-in-vip

BibTeX

@misc{warmtransfer-claim-zoom-phone-call-queues-cep-opt-in-vip,
  title  = {Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-cep-opt-in-vip},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-cep-opt-in-vip},
  note   = {Source note zoom-phone-call-queues-cep-opt-in-vip, checked 2026-09-25}
}

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