Emergency Services Best Practices: U.S./Canada PIDF-LO address delivery

Publisher

Zoom

URL

https://library.zoom.com/zoom-workplace/zoom-phone/expert-insights/emergency-services-best-practices/u.s.-canada-pidf-lo-address-delivery.md

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• When a US or Canada BYOC customer uses Zoom-managed emergency routing, regular calls continue through the BYOC carrier and only emergency calls route via Zoom, at no additional cost. in context
• For US and Canada emergency calls carried by Zoom, the detected or assigned address is embedded in the call signalling as PIDF-LO, no ELIN is needed, and an address change made in the Zoom admin portal takes effect without a carrier database update. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Emergency Services Best Practices: U.S./Canada PIDF-LO address delivery. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-library-esbp-pidf-lo

BibTeX

@misc{warmtransfer-zoom-library-esbp-pidf-lo,
  title  = {Emergency Services Best Practices: U.S./Canada PIDF-LO address delivery},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-library-esbp-pidf-lo},
  note   = {Zoom, accessed 2026-09-30}
}