When a US or Canada BYOC customer uses Zoom-managed emergency routing, regular calls continue through the BYOC carrier and only emergency calls route via Zoom, at no additional cost.

Checked 2026-09-30

Regular calls continue through the BYOC carrier; only emergency calls route via Zoom
Vendor
Zoom
Product
Zoom Phone
Subsystem
BYOC emergency calling
Deployment
multi-tenant, byoc
Region
us/canada
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-byoc-via-zoom. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-byoc-via-zoom

BibTeX

@misc{warmtransfer-claim-zoom-phone-emergency-calling-setup-byoc-via-zoom,
  title  = {Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-byoc-via-zoom},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-byoc-via-zoom},
  note   = {Source note zoom-phone-emergency-calling-setup-byoc-via-zoom, checked 2026-09-30}
}

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