Zoom Phone certified hardware

Publisher

Zoom Communications

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060242

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• As accessed, Zoom lists supported firmware 12.0(7)SR5 for the Cisco 7841 and 8851, 12.0(7)SR2 for the 8845 (which is flagged EOL), and 4.1(1)SR1 for the 9861, each with firmware date 7/19/2026 and ZTP enabled. in context
• Zoom's certified hardware page lists Cisco MPP models including the 6821, 6851, 6861, 6871, 7811, 7821, 7832, 7841, 7861, 8811, 8832, 8841, 8845, 8851, 8861, 8865, 9841, 9851, 9861 and 9871. in context
• Zoom Phone supports only Cisco Multiplatform (MPP) phones, identified by 3PCC, 3PC or 3PW after the model number; Cisco phones running Enterprise (Unified CM) firmware are not supported. in context
• Desk phones must support TLS 1.2 to work with Zoom Phone. in context
• The Zoom Phone certified hardware list shows AudioCodes Mediant SBCs from Mediant 500 through Mediant 9080C and Mediant Software SBC certified at firmware 7.40A.605.092. in context
• The Zoom Phone certified hardware list shows Cisco Unified Border Element (CUBE) certified at version 17.3.3. in context
• SBC vendors on the Zoom Phone certified hardware list are AudioCodes Avaya Cisco Mitel NextGen Oracle Ribbon and TE-Systems (anynode). in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Zoom Phone certified hardware. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-kb0060242-phone-certified-hardware

BibTeX

@misc{warmtransfer-zoom-kb0060242-phone-certified-hardware,
  title  = {Zoom Phone certified hardware},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-kb0060242-phone-certified-hardware},
  note   = {Zoom Communications, accessed 2026-09-25}
}