Setting up emergency addresses

Publisher

Zoom Communications

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060203

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Zoom support content; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• For BYOC numbers, admins can submit emergency address data by CSV for carrier verification, and Zoom tracks a 'Carrier Update Required' status until the carrier has validated the new address. in context
• Zoom Phone emergency addresses can be set in any country or region, even where Zoom Phone does not offer direct numbers. in context
• Admins add or update emergency addresses under Product configuration > Phone system > Company Info > Emergency Services. in context
• Zoom allows an emergency address to be set in any country or region, even one where Zoom Phone does not offer direct numbers. in context
• For BYOC numbers, admins can have the carrier confirm emergency addresses through Batch Address Confirmation (CSV upload) or Address Change Notification. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Setting up emergency addresses. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-kb0060203-emergency-addresses

BibTeX

@misc{warmtransfer-zoom-kb0060203-emergency-addresses,
  title  = {Setting up emergency addresses},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-kb0060203-emergency-addresses},
  note   = {Zoom Communications, accessed 2026-09-25}
}