Security and authentication

Publisher

Zendesk

URL

https://developer.zendesk.com/api-reference/introduction/security-and-auth/

Published

2026-10-02

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Zendesk website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• Zendesk's API reference marks API tokens as deprecated and says existing customers using basic authentication or API tokens will have to migrate to OAuth access tokens; it gives no deadline. in context
• Zendesk API token credentials take the form {email_address}/token:{api_token}, base64-encoded in a Basic Authorization header; tokens are managed in Admin Center under Apps and integrations > APIs > Zendesk API. in context
• Zendesk warns that API tokens can be used to impersonate anyone in the account, including admins. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Security and authentication. WarmTransfer. https://warmtransfer.net/knowledge/sources/zendesk-dev-security-and-auth

BibTeX

@misc{warmtransfer-zendesk-dev-security-and-auth,
  title  = {Security and authentication},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zendesk-dev-security-and-auth},
  note   = {Zendesk, accessed 2026-10-02}
}