Zendesk warns that API tokens can be used to impersonate anyone in the account, including admins.
Checked 2026-10-02
- Vendor
- Zendesk
- Product
- Zendesk API
- Subsystem
- authentication
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Security and authentication — Zendesk · tier 2 current vendor documentation · API token (deprecated)
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-zd-api-token-impersonation. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-zd-api-token-impersonation
BibTeX
@misc{warmtransfer-claim-wxcc-zendesk-setup-zd-api-token-impersonation,
title = {Setting up the Webex Contact Center integration with Zendesk: source note wxcc-zendesk-setup-zd-api-token-impersonation},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-zendesk-setup-zd-api-token-impersonation},
note = {Source note wxcc-zendesk-setup-zd-api-token-impersonation, checked 2026-10-02}
}