Hold conversation - WxEngage standalone

Publisher

Cisco Systems, Inc. (Webex Connect documentation)

URL

https://help.webexconnect.io/docs/hold-conversation

Published

unknown

Updated

unknown

Accessed

2026-09-15

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• Holding a digital conversation is a separate node from transferring one, with its own Engage API, so hold and transfer are independent operations on a conversation rather than stages of one. fact in context
• The transfer node's success outcome is named onConversationTransferred and the hold node's success outcome is named Success, so two nodes of the same family documented on the same site use different conventions for the same position. field-pattern in context

Cite this source record

APA

WarmTransfer. (2026, September 15). Hold conversation - WxEngage standalone. WarmTransfer. https://warmtransfer.net/knowledge/sources/webexconnect-docs-hold-conversation-node

BibTeX

@misc{warmtransfer-webexconnect-docs-hold-conversation-node,
  title  = {Hold conversation - WxEngage standalone},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/webexconnect-docs-hold-conversation-node},
  note   = {Cisco Systems, Inc. (Webex Connect documentation), accessed 2026-09-15}
}