The transfer node's success outcome is named onConversationTransferred and the hold node's success outcome is named Success, so two nodes of the same family documented on the same site use different conventions for the same position.
field report · Checked 2026-09-15
Success Success Conversation put on hold successfully
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Conversation transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- field report
- Checked
- 2026-09-15
Sources
- Hold conversation - WxEngage standalone — Cisco Systems, Inc. (Webex Connect documentation) · tier 2 current vendor documentation · Hold conversation node and Transfer conversation node, Node outcomes tables
Cite this note
APA
WarmTransfer. (2026, September 15). Transferring a digital conversation in Webex Contact Center: source note wxdxfer-sibling-nodes-disagree-on-outcome-labels. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxdxfer-sibling-nodes-disagree-on-outcome-labels
BibTeX
@misc{warmtransfer-claim-wxdxfer-sibling-nodes-disagree-on-outcome-labels,
title = {Transferring a digital conversation in Webex Contact Center: source note wxdxfer-sibling-nodes-disagree-on-outcome-labels},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxdxfer-sibling-nodes-disagree-on-outcome-labels},
note = {Source note wxdxfer-sibling-nodes-disagree-on-outcome-labels, checked 2026-09-15}
}