Queue Statistics - Webex Contact Center API reference

Publisher

Cisco Systems, Inc. (Webex for Developers)

URL

https://developer.webex.com/webex-contact-center/docs/api/v1/queue-statistics

Published

unknown

Updated

unknown

Accessed

2026-09-04

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• The Get Queue Statistics API requires the difference between the 'to' and 'from' query parameters to be less than 24 hours (86,400,000 milliseconds). fact in context
• The Get Queue Statistics API's 'queueIds' query parameter accepts a comma-separated list capped at a maximum of 100 queue IDs; if omitted, all queues for the organization are returned. fact in context
• The Get Queue Statistics API response field 'totalAssignedTasks' is explicitly marked deprecated and always returns 0. fact in context

Cite this source record

APA

WarmTransfer. (2026, September 4). Queue Statistics - Webex Contact Center API reference. WarmTransfer. https://warmtransfer.net/knowledge/sources/webex-dev-wxcc-queue-statistics-api

BibTeX

@misc{warmtransfer-webex-dev-wxcc-queue-statistics-api,
  title  = {Queue Statistics - Webex Contact Center API reference},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/webex-dev-wxcc-queue-statistics-api},
  note   = {Cisco Systems, Inc. (Webex for Developers), accessed 2026-09-04}
}