Claim record · Webex Contact Center queues teams and routing strategies
The Get Queue Statistics API response field 'totalAssignedTasks' is explicitly marked deprecated and always returns 0.
fact · verified 2026-09-04
DEPRECATED FIELD, This field always returns 0
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Contact routing
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-04
Sources
- Queue Statistics - Webex Contact Center API reference — Cisco Systems, Inc. (Webex for Developers) · tier 2 current vendor documentation · OpenAPI spec: responses.200.schema.data.items.properties.totalAssignedTasks
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex Contact Center queues teams and routing strategies: claim wxcc-rt-queue-statistics-total-assigned-tasks-deprecated. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-rt-queue-statistics-total-assigned-tasks-deprecated
BibTeX
@misc{warmtransfer-claim-wxcc-rt-queue-statistics-total-assigned-tasks-deprecated,
title = {Webex Contact Center queues teams and routing strategies: claim wxcc-rt-queue-statistics-total-assigned-tasks-deprecated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-rt-queue-statistics-total-assigned-tasks-deprecated},
note = {Claim wxcc-rt-queue-statistics-total-assigned-tasks-deprecated, verified 2026-09-04}
}