The Get Queue Statistics API requires the difference between the 'to' and 'from' query parameters to be less than 24 hours (86,400,000 milliseconds).

fact · verified 2026-09-04

The difference between to and from time must be less than 24 hours (86400000 milliseconds).
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Contact routing
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-04
Status
fact
Confidence
0.90
Verified
2026-09-04

Sources

Cite this claim

APA

WarmTransfer. (2026, September 4). Webex Contact Center queues teams and routing strategies: claim wxcc-rt-queue-statistics-api-24-hour-window. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-rt-queue-statistics-api-24-hour-window

BibTeX

@misc{warmtransfer-claim-wxcc-rt-queue-statistics-api-24-hour-window,
  title  = {Webex Contact Center queues teams and routing strategies: claim wxcc-rt-queue-statistics-api-24-hour-window},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-rt-queue-statistics-api-24-hour-window},
  note   = {Claim wxcc-rt-queue-statistics-api-24-hour-window, verified 2026-09-04}
}

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