Source record · tier 2 current vendor documentation

Assign Contact Center Permission Sets for Salesforce Voice

Publisher: Salesforce
URL: https://help.salesforce.com/s/articleView?id=service.voice_setup_assign_permissions.htm&language=en_US&type=5
Published: unknown
Updated: unknown
Accessed: 2026-09-25
HTTP status: 200
License: Salesforce proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

Give at least one user, such as yourself, the admin permission set so they can set up the contact center, and after assigning permission sets add users to the contact center. in context
Voice includes two contact center permission sets, Contact Center Agent and Contact Center Admin, assigned to users from the Assign Permissions link in the Set Up Your Contact Center section. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Assign Contact Center Permission Sets for Salesforce Voice. WarmTransfer. https://warmtransfer.net/knowledge/sources/salesforce-help-voice-assign-permissions

BibTeX

@misc{warmtransfer-salesforce-help-voice-assign-permissions,
  title  = {Assign Contact Center Permission Sets for Salesforce Voice},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/salesforce-help-voice-assign-permissions},
  note   = {Salesforce, accessed 2026-09-25}
}