Give at least one user, such as yourself, the admin permission set so they can set up the contact center, and after assigning permission sets add users to the contact center.

Checked 2026-09-25

Vendor
Salesforce
Product
Salesforce Voice
Subsystem
users and permissions
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-admin-permset-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-admin-permset-first

BibTeX

@misc{warmtransfer-claim-amazon-connect-with-salesforce-voice-admin-permset-first,
  title  = {Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-admin-permset-first},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-admin-permset-first},
  note   = {Source note amazon-connect-with-salesforce-voice-admin-permset-first, checked 2026-09-25}
}

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