Setting up daily inbound queue business hours in RingCX

Publisher

RingCentral

URL

https://support.ringcentral.com/article-v2/Setting-up-daily-inbound-queue-business-hours-in-RingCX.html?brand=RingCentral&product=RingCX&language=en_US

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

RingCentral website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• RingCX supports business-hour overrides that replace an inbound queue's daily hours, for example on holidays. in context
• RingCX inbound queue business hours are set per weekday as one or more open periods, repeat every week, and treat all other time as closed with no agent delivery. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Setting up daily inbound queue business hours in RingCX. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-support-ringcx-queue-business-hours

BibTeX

@misc{warmtransfer-ringcentral-support-ringcx-queue-business-hours,
  title  = {Setting up daily inbound queue business hours in RingCX},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-support-ringcx-queue-business-hours},
  note   = {RingCentral, accessed 2026-09-25}
}