Source note · RingCentral call queues and IVR
RingCX inbound queue business hours are set per weekday as one or more open periods, repeat every week, and treat all other time as closed with no agent delivery.
Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- queue business hours
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setting up daily inbound queue business hours in RingCX — RingCentral · tier 2 current vendor documentation · Configuring inbound daily business hours
Cite this note
APA
WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-ringcx-hours-weekly. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-ringcx-hours-weekly
BibTeX
@misc{warmtransfer-claim-ringcentral-call-queues-ringcx-hours-weekly,
title = {RingCentral call queues and IVR: source note ringcentral-call-queues-ringcx-hours-weekly},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-ringcx-hours-weekly},
note = {Source note ringcentral-call-queues-ringcx-hours-weekly, checked 2026-09-25}
}