Source note · Setting up inbound queues in RingCentral RingCX
Inbound queue business hours define when the queue is open on a weekly, per-day schedule; any time outside an open period is a closed period in which agents cannot receive calls on that queue, and a day can hold several open periods or be closed entirely.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- inbound-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Setting up daily inbound queue business hours in RingCX — RingCentral · tier 2 current vendor documentation · overview and key concepts
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-business-hours-meaning. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-business-hours-meaning
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-business-hours-meaning,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-business-hours-meaning},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-business-hours-meaning},
note = {Source note ringcx-inbound-setup-business-hours-meaning, checked 2026-09-30}
}