Configuring inbound queue settings in RingCX

Publisher

RingCentral

URL

https://support.ringcentral.com/article-v2/Configuring-inbound-queue-settings-in-RingCX.html?brand=RingCentral&product=RingCX&language=en_US

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

RingCentral copyright; no-redistribution; short excerpts and locators only

Source notes citing this source

• In RingCX queue settings DNIS is the destination number, usually the inbound number callers dial to reach the contact center. in context
• A RingCX inbound queue has a Transfer Override Caller ID setting that sets the ten-digit number shown to recipients of calls transferred from that queue. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Configuring inbound queue settings in RingCX. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-help-ringcx-inbound-queue-settings

BibTeX

@misc{warmtransfer-ringcentral-help-ringcx-inbound-queue-settings,
  title  = {Configuring inbound queue settings in RingCX},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-help-ringcx-inbound-queue-settings},
  note   = {RingCentral, accessed 2026-09-25}
}