Source note · RingCentral call queues and IVR
RingCX inbound queues have a Queue Priority setting on the General tab; higher-priority queues receive more calls.
Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- queue settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configuring inbound queue settings in RingCX — RingCentral · tier 2 current vendor documentation · General tab, Queue Priority
Cite this note
APA
WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-ringcx-queue-priority-setting. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-ringcx-queue-priority-setting
BibTeX
@misc{warmtransfer-claim-ringcentral-call-queues-ringcx-queue-priority-setting,
title = {RingCentral call queues and IVR: source note ringcentral-call-queues-ringcx-queue-priority-setting},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-ringcx-queue-priority-setting},
note = {Source note ringcentral-call-queues-ringcx-queue-priority-setting, checked 2026-09-25}
}