A RingCX inbound queue has a Transfer Override Caller ID setting that sets the ten-digit number shown to recipients of calls transferred from that queue.

Checked 2026-09-25

Vendor
RingCentral
Product
RingCX
Subsystem
inbound queue
Deployment
multi-tenant
Region
nanp
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-transfer-override-cid. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-transfer-override-cid

BibTeX

@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-transfer-override-cid,
  title  = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-transfer-override-cid},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-transfer-override-cid},
  note   = {Source note cucm-with-ringcentral-contact-center-transfer-override-cid, checked 2026-09-25}
}

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