Source record · tier 2 current vendor documentation
Contact Center Routing Number (CCRN)
- Publisher
- RingCentral
- URL
- https://support.ringcentral.com/article-v2/Contact-Center-Routing-Number-CCRN-RingCentral-Contact-Center.html?brand=RC_US&product=RingCentral_Contact_Center&language=en_US
- Published
- unknown
- Updated
- unknown
- Accessed
- 2026-09-25
- HTTP status
- 200
- License
- RingCentral copyright; no-redistribution; short excerpts and locators only
Source notes citing this source
- In RingCentral Contact Center a CCRN routes a local, toll-free or IVN number to the contact center platform, and any call to the CCRN goes immediately to the contact center Point of Contact (POC). in context
- Setting up a RingCentral Contact Center CCRN is done by submitting a case or contacting RingCentral support, together with setting up the contact center Point of Contact. in context
- RingCentral states that warm transfer from the RingCentral PBX to a RingCentral Contact Center CCRN is not supported. in context
Cite this source record
APA
WarmTransfer. (2026, September 25). Contact Center Routing Number (CCRN). WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-help-rcc-ccrn
BibTeX
@misc{warmtransfer-ringcentral-help-rcc-ccrn,
title = {Contact Center Routing Number (CCRN)},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/sources/ringcentral-help-rcc-ccrn},
note = {RingCentral, accessed 2026-09-25}
}