Source note · Connecting Unified CM to RingCentral contact center
RingCentral states that warm transfer from the RingCentral PBX to a RingCentral Contact Center CCRN is not supported.
Checked 2026-09-25
Warm Transfer from RingCentral PBX to CCRN is not supported at this time.
- Vendor
- RingCentral
- Product
- RingCentral Contact Center
- Subsystem
- transfers
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Contact Center Routing Number (CCRN) — RingCentral · tier 2 current vendor documentation · Contact Center Routing Number (CCRN) Overview, limitation note
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-rcc-no-warm-to-ccrn. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-rcc-no-warm-to-ccrn
BibTeX
@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-rcc-no-warm-to-ccrn,
title = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-rcc-no-warm-to-ccrn},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-rcc-no-warm-to-ccrn},
note = {Source note cucm-with-ringcentral-contact-center-rcc-no-warm-to-ccrn, checked 2026-09-25}
}